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PingPerfect

PingPerfect Review

4.4(1,031)

Established host with a free trial, competitive prices, and support that responds in minutes.

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Overall Rating

4.4/ 5

Satisfaction

95%

Minimum Hardware

The lowest-spec CPU this provider may assign. Higher options may be available. Providers listing only “up to” or unspecified hardware are not scored.
Not available

Games Hosted

35

supported titles

PingPerfect is a well-established host with a large customer base and consistently positive feedback centered on support quality. Reviewers describe response times of minutes, not hours, and highlight staff willingness to help beginners without condescension. The 48-hour free trial is a unique differentiator that lets customers test before committing. Performance reviews are strong, especially on their premium tier hardware. A reliable all-around choice for most game server needs.

Standout strength

Fast, knowledgeable customer support

Reviewers consistently report response times under 15 minutes, with support staff who are patient with beginners and technically competent enough to resolve complex issues on the spot.

Games hosted by PingPerfect

17 reviews sourced from across the web

Showing the most recent verified customer reviews

Displays up to 17 reviews rated 3-5 stars
SinisterEternityNCMay 12, 2026

Excellent Support

Fast responses, but on top of it all, very efficient and professional handling of the cases I've brought up over the years.

JoschkelDEMay 12, 2026

The support experience was very good

The support experience was very good. My issue was handled professionally and explained clearly, which made it easy to understand the situation and the next steps. Communication was prompt and helpful throughout, and the assistance provided resolved the concerns efficiently.Overall, a reliable and positive support interaction.

Carma KilpopUSMay 12, 2026

Excellent customer service and tech…

Excellent customer service and tech support.Cant say enough good about them, I had the unfortunate experience to deal with several other companies and these guys are the best I have found!

John WinderGBMay 7, 2026

Outstanding customer support from the PingPerfect team

Hi there,So when leaving a review its always difficult to cram in what you find good about a service you are being provided with, so instead ill leave a feedback I put into PingPerfect out of genuine appreciation for all the help and support I have received from the team over the years o have been a customer. Feedback:I was having a chat with some other server owners and the issues they have with their server providers, I won’t name them, but I was a customer of one of them prior to coming over to PingPerfect a few years ago.I was shocked at hearing some of the stories they told me regarding the customer support they receive, or a better phrase would be the “lack” of customer support.I can honestly say that while I have been with you guys the support has been amazing, very quick responses, easy to follow instructions when required and very professional always.I just wanted to say a massive thank you to the team at PingPerfect for all the help and support I have during my time with you guys.In particular I would like to thank Alfred Marshall, James Rimmer, Dragos Valentin for their help and always being their out of hours and even weekends and public holidays.Not to sure if these are the real names, in fact whenever we have an issue and James Rimmer is on the case we have a running joke in Discord, "relax guys James R is on it !"THANK YOU !

James GlennUSApr 28, 2026

Jacob Came in Clutch and Got the Job Done

Jacob Bubeer managed to solve the problem I had with my Space Engineers server within minutes, even after admitting to needing to refresh his own mind with the issue at hand. He got the job done!

JoshGBApr 27, 2026

Great customer service

The customer service was quick to respond, very easy to communicate with and my problem was resolved too. Couldn't ask for more.

Recommended

PingPerfect earns praise from both newcomers and experienced server operators across a large review base. The 48-hour trial, competitive pricing, and consistently fast support make it a low-risk option for a wide range of games.

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